Help Centre
How can we help?
Guides, answers and setup help for K.I.N.D — from your first ICP to reading your replies.
Popular: Set up your ICP · Launch FIGSY · How billing works · Reading replies
Get the most out of K.I.N.D
Everything to go from sign-up to your first booked meeting.
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Getting started
- Create your account & free credits
- Build your Ideal Customer Profile
- Run your first ICP search
- Understand lead scores
Running FIGSY
- Reveal leads & how the $1 reveal works
- Approve & launch outreach
- Sequences & follow-ups
- Your booking link
Replies & the Unibox
- Reading & actioning replies
- Hot-reply alerts
- Draft a reply with FIGSY
- Opt-outs & blocklist
Credits & billing
- The two wallets: reveal & work
- $4 per qualified lead explained
- Top up & pause anytime
- Invoices & receipts
Popular articles
The questions people ask us most.
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How do I build a good ICP?Industry, title, size, geography & seniority — the fields that matter.
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💳How does $1 reveal + $3 work = $4 per lead work?The two-wallet model, and why you only pay for results.
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✉️Where do replies show up?The Unibox, hot-reply flags, and drafting a response.
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🔒Is my outreach GDPR & POPIA compliant?Consent, opt-outs and the blocklist, explained.
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📅How does the booking link work?How FIGSY drops your link and books meetings.
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Still need a hand?
Ask Vida in the portal, or reach a human — whichever you prefer.
Ask VidaChat with Vida
Vida is the help assistant inside your K.I.N.D portal. Ask her anything about using K.I.N.D — your ICP, launching FIGSY, reading replies, billing — and she'll answer right away.
Open the portal →Talk to a human
Prefer a person? Email us and we'll come straight back to you. No bots, no runaround.
Contact supporthello@get-kind.com